Talking to Customer Service BOTs Makes Me Want to Seek Therapy

Photo by Icons8 Team on Unsplash

It all began two weeks ago. I had a big problem with a shipping company's website and could not print labels for a pickup.

At first, I blamed myself. Maybe I fat-fingered the address or clicked the wrong box. Possible, my browser was at fault or had trouble with…

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I am an author, a technology guy, a grandad, a widower, and a man with many interests. I write to inform and entertain. Email: lee@lbentch.com

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Lee J. Bentch

Lee J. Bentch

I am an author, a technology guy, a grandad, a widower, and a man with many interests. I write to inform and entertain. Email: lee@lbentch.com

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