Your husband and the other commenter's tied into IT and software development are correct. I work for a 'software company' tied to cyber security. There is nothing simple about any change made to a public facing portal. We live in a world of DevOps, security, responsiveness, sprints, agile processes, multiple programming languages, different operating systems, digital twins, devices, data schema's etc. etc. It is complex. My only concern is as writers, we are the supply chain to Medium. And it is a good idea in business never to upset your suppliers. Thanks for the updates. It would be cool if Medium had an occasional writers town hall meeting via Zoom so that we can understand the organization and their process. LJB